Project Description

Staffing case study

Federal Agency Struggled with Turnover and Loss of Institutional Knowledge

NAICS: 541611, 541612, 541990

""

Challenge:

One of our government agency clients struggled with hiring
and retaining contractors and federal personnel. This
impacted employee morale, work quality, and productivity.

Solution:

According to the Bureau of Labor Statistics, the national employee turnover rate in 2021 was 57.3%. To prevent a similar turnover rate, Circuit Media collaborated with the agency to determine workforce pain points. We then researched, prototyped, and implemented a workforce assessment tool with an initial focus on increased contractor retention. This tool assessed each contractor’s communication styles, individual strengths, and challenges. It even offered insight into managing remote work environments.

Result:

The use of the assessment tool and its recommendations resulted in 95% contractor employee retention, an increase in employee morale, and improved productivity. In addition, the agency drew from this well-trained contractor pool to fill other open federal positions.

challenge icon

Challenge:

One of our government agency clients struggled with hiring and retaining contractors and federal personnel. This impacted employee morale, work quality, and productivity.

solution icon

Solution:

According to the Bureau of Labor Statistics, the national employee turnover rate in 2021 was 57.3%. To prevent a similar turnover rate, Circuit Media collaborated with the agency to determine workforce pain points. We then researched, prototyped, and implemented a workforce assessment tool with an initial focus on increased contractor retention. This tool assessed each contractor’s communication styles, individual strengths, and challenges. It even offered insight into managing remote work environments.

resolution icon

Result:

The use of the assessment tool and its recommendations resulted in 95% contractor employee retention, an increase in employee morale, and improved productivity. In addition, the agency drew from this well-trained contractor pool to fill other open federal positions.

""

Circuit Media has been able to provide employees with exceptional skills and knowledge. The contractor has been able to exceed the majority of the requirements on the contract. This exceptional quality performance has benefited the Government in being able to provide quicker and more accurate procurements to the entire agency.